1. Identity Verification
- All users must verify identity using government ID plus selfie through ID Analyzer or Apple Wallet ID.
- Duplicate accounts are prevented using hashed identity checks.
2. Content Moderation
- Ribbit uses automated detection, user reports, and human moderators.
- Content is reviewed for violations of the Terms of Service and Community Guidelines.
3. Enforcement Actions
- Content removal.
- Reduced reach.
- Temporary suspension.
- Permanent ban.
- IP or device bans.
4. Zero-Tolerance Offenses
- Child sexual exploitation.
- Terrorism.
- Severe violent threats.
- Large-scale fraud.
5. Reporting System
- Users can report posts, messages, profiles, and ads.
- Reports are reviewed by moderators.
6. Appeals
- Users may appeal moderation actions through in-app support or legal@ribbit.app.
7. Rewards Abuse Prevention
- Server-side point validation.
- Rate limiting.
- Anti-bot detection.
- Transaction audits.
8. Security Controls
- End-to-end encrypted messages.
- Encrypted phone numbers.
- App Check.
- Secure Firestore rules.
- Storage validation.
9. Law Enforcement Cooperation
Ribbit complies with valid legal requests.
10. Transparency Updates
Ribbit may periodically publish high-level statistics about reports received, enforcement actions, and account bans.